Misplaced an item while visiting Aquatica, SeaWorld’s WaterparkTM? Submit a claim utilizing the form below.
Highly valuable items (such as wallets, purses, prescription glasses and cameras) are held for 30 days. Items of lesser value (such as sunglasses, hats, toys, and clothes) are held for 14 days.
You will be notified via email and mail if your item is located. Located items will be returned via standard ground to the physical address provided on the form.
If you prefer to pick up the item at the park, please indicate that preference in the form’s description field and DO NOT provide a physical address.
Aquatica, SeaWorld’s WaterparkTM does not insure or request delivery confirmations when shipping items and is not responsible for damage to items at the park or during shipping.
We apologize for your inconvenience, our team will make every effort to locate and return the item to you.