To best serve you and ensure a safe and enjoyable dining experience, we ask that you please read and understand ALL of the important information below.
TRAINED AND EDUCATED STAFF
Our staff has been educated and trained in allergen management in association with The Food Allergy & Anaphylaxis Network (FAANTM) to ensure your safety.
OFFERING OF SPECIALTY ITEMS
Our park offers several allergen-friendly, prepackaged items for your special dietary needs.
ALLERGEN INFORMATION CARDS
Located at our guest services and main meal facilities will also be Allergen Information Cards. These cards will contain similar information to what is provided through the website including tips for a safe trip, information on a suggested meal facility for your special dietary needs, as well as a chef card for you to fill out. Pick one of these cards up when you arrive so you can receive all the information you will need to have a safe and enjoyable stay with us.
WHAT TO DO
Upon arriving at a meal facility, please go straight to the cashier and ask to speak with a supervisor to discuss the severity of your allergens and determine a meal that will be safe for you.
Not all of our meal facilities are free from cross contact. In order to ensure your meal is safe, please discuss the preparation process for your meal with the supervisor as you place your order to ensure no cross-contact takes place.
TIPS FOR A SAFE TRIP
Follow these tips to allow us to best serve you and ensure a safe and great dining experience with us.
- Always ask for a supervisor upon arriving at a meal facility.
- Visit meal facilities during non-peak hours or ahead of meal time so that you can be efficiently assisted and served.
- Always ask about cross-contact potential.
To better serve your special Allergen needs, our park offers the following brands of Allergen Friendly prepackaged items. Visit our vendors, Divvies and Gluten Free To Go, for more about the company and their products.
Our park does not carry a full line of the products but an assorted variety. For more information on specific products, contact us by using the email address below.
In an effort to make our park more allergen-friendly for our guests, we reached out to the The Food Allergy & Anaphylaxis Network (FAANTM) to help educate us in allergen management. We are proud to have them as a resource and encourage you to visit their website to learn more about allergen management and browse their array of helpful tips for managing special dietary needs.
The Chef Card
The Chef Card is a valuable tool for any guest suffering from food allergies. The template allows you to create a card to that outlines the foods that you need to avoid. This card is then handed to a chef for review and serves as a reminder of the food allergy. Not only can you use this in our parks, but any other dining establishment you visit. Download the template.
Frequently Asked Questions (FAQ)
Download our FAQ.
Designated Meal Facilities
Busch Gardens Tampa's Designated Allergen Friendly Location is Zambia Smokehouse. Although all of our meal facilities are prepared to assist you with your allergen needs, Zambia Smokehouse has been designated as the most fit restaurant to serve your special meal. With trained chefs and full service dining, Zambia Smokehouse can offer you a variety of safe options for your dietary needs!
Still have a question? Contact us at AllergenFriendlyBGT@seaworld.com.