Frequently Asked Questions (FAQ)

 

General

What is Christmas Town?
What are the hours for Chrismtas Town™?
Is this event suitable for children?
Will the rides be open?
How can I purchase my Christmas Town ticket? Is there an advantage to buying tickets in advance?
Are motorized wheelchairs rented during the event?
What if it rains? Will I get a rain ticket?

Ticket Products

If I purchase a Busch Gardens ticket or already have a Busch Gardens daytime admission ticket, will it include Christmas Town?
When do tickets change from advance prices to walk-up?
What is an in-park upgrade?
Can my “upgrade” ticket be for a different night? 
Once I leave the park for the day, can I return within a certain time period with their ticket stub and upgrade to Christmas Town?
I qualify for the “Waves of Honor” program. Can I use my free “Waves of Honor” admission for Christmas Town?
Do I have to be part of a corporation to receive the group rate? 
How much is a Christmas Town ticket?
Are there any promo codes available?
How much is parking?

Annual Pass & Fun Card Members

Do I still get free parking with my 1- Year, 2-Year or Platinum Pass? 
I have a Fun Card; do I qualify for the Pass Member prices?
Are Pass Members for other SeaWorld Parks & Entertainment parks permitted to use the Pass Member discount?

Upgrades

When is the cut-off time for booking a Christmas Town Family Fun Sleepover or Mrs. Claus’ Family Feast?
I’m coming from out of town and want to stay overnight. Are there any hotel discounts available?

 

General

What is Christmas Town?

Christmas Town transforms Busch Gardens® Tampa into a holiday wonderland of wintery surprises and all things Christmas for 18 select nights, Nov. 29 through Dec. 23. Guests will be immersed in special Christmas entertainment, live music, festive treats, holiday shopping and more than a million twinkling lights, filling their senses with seasonal sights, sounds and flavors, and creating a beautiful tradition for Tampa’s families. Everyone’s favorite attraction, SnowWorld® Presented by Coca-Cola®, returns and has tripled in size to 15,000 square feet! Christmas Town is a separate-ticketed night event, and families with children ages 3 to 9 will enjoy special $10 advance tickets for their youngest members.
 

What are the hours for Chrismtas Town?

Christmas Town is open from 6 p.m. to 11 p.m. on all event nights.
 

Is this event suitable for children?

Absolutely! Christmas Town is the perfect way to celebrate Christmas as a whole family. Christmas Town brings exclusive Yuletide experiences to Busch Gardens, including an enormous snow play area, new shows, a sing-along train and more than a million lights. The bigger kids can also ride some of Busch Gardens’ most popular roller coasters, including Cheetah Hunt, SheiKra and Gwazi.
 

Will the rides be open?

In addition to all the exclusive Yuletide experiences, guests can also ride some of Busch Gardens’ most popular roller coasters, including Cheetah Hunt, SheiKra and Gwazi.
 

How can I purchase my Christmas Town ticket? Is there an advantage to buying tickets in advance?

The easiest way to purchase your Christmas Town ticket is online. When you purchase in advance online, children’s tickets are just $10.
 

Are motorized wheelchairs rented during the event?

Yes. Motorized wheelchairs are rented during the event. Pricing is the same as daytime and Pass Members receive 10% discount. 
 

What if it rains? Will I get a rain ticket?

Christmas Town is a separate-ticket special event. No rain checks will be issued.
 

 

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Tickets

If I purchase a Busch Gardens ticket or already have a Busch Gardens daytime admission ticket, will it include Christmas Town?

No, Christmas Town is a separate ticketed night event. Daytime admission to Busch Gardens is neither required nor included in general Christmas Town admission tickets.
 

When do tickets change from advance prices to walk-up?

All tickets sold online will receive the advance-purchase discount. For opening weekend, front gate sales and sales from our call center will switch from advance discount to walk-up rate at 5 p.m. the day of each event date. After first weekend, front gate sales and sales from our call center will switch from advance discount to walk-up rate at 4 p.m. the day of each event date. Retail promotional codes must be redeemed online to receive discount. There is no walk-up retail coupon discount.
 

What is an in-park upgrade?

Busch Gardens daytime guests that would like to stay for Christmas Town can purchase a discounted admission for the nighttime event while they are in the park. An in-park upgrade is $35.00 for adults and $10.00 for children.
 

Can my “upgrade” ticket be for a different night? 

Yes, you may purchase your in-park upgrade ticket for any night of the event.
 

 

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Once I leave the park for the day, can I return within a certain time period with their ticket stub and upgrade to Christmas Town?

You can upgrade to a Christmas Town admission ticket at any point during daytime park hours of operation. The Christmas Town admission purchased with that upgrade can be for any event night of the guest’s choosing.
 

I qualify for the “Waves of Honor” program. Can I use my free “Waves of Honor” admission for Christmas Town?

Christmas Town is a separate-ticketed night event and is not part of the Waves of Honor program. However, any valid Waves of Honor admission may be upgraded to include Christmas Town for the regular in-park upgrade price.
 

Do I have to be part of a corporation to receive the group rate? 

Any group of 15 or more guests that purchase tickets in advance with one transaction are eligible to receive the group discount.
 

How much is a Christmas Town ticket?

General admission is $60 plus tax. You’ll only pay that rate if you wait until the night of the event and walk up to the front gate to buy your ticket. You can get all kinds of discounts; just take a look at our partner page.
 

Are there any promo codes available?

Yes, you can get all kinds of discounts; just take a look at our partner page.
 

How much is parking?

Parking for Christmas Town is the same rate as Busch Gardens. General car parking is $15.
 

 

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Annual Pass & Fun Card Members

Do I still get free parking with my 1- Year, 2-Year or Platinum Pass? 

Yes. Daytime benefits, including free parking and discounts on food and merchandise, still apply for this special event.
 

I have a Fun Card; do I qualify for the Pass Member prices?

Yes. Fun Card members will receive the Pass Member rate for admission to Christmas Town. 
 

Are Pass Members for other SeaWorld Parks & Entertainment parks permitted to use the Pass Member discount?

Yes. SeaWorld Orlando Pass Members are eligible for Christmas Town Pass Member discounts. Any Pass that includes Busch Garden Tampa or SeaWorld Orlando (Platinum, single-park or multi-park passes) receive the Pass Member discount.
 

 

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Upgrades

When is the cut-off time for booking a Christmas Town Family Fun Sleepover or Mrs. Claus’ Family Feast?

Mrs. Claus’ Family Feast sales do not cut off at a specific time, but will show up as “sold out” in the computer system when they reach capacity. Christmas Town Family Fun Sleepover inventory will be closed the day before each sleepover or once it reaches capacity.
 

I’m coming from out of town and want to stay overnight. Are there any hotel discounts available?

Yes. You can purchase hotel packages for as low as $135.00 per adult, tax inclusive, per night, two-night minimum stay required. Find out more.
 

 

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