FAQ for Vacations
The Official Hotels of SeaWorld...
Who are the Official Hotels?
•Doubletree by Hilton Orlando at SeaWorld
•Fairfield Inn & Suites Orlando at SeaWorld
•Hilton Garden Inn Orlando at SeaWorld
•Hilton Grand Vacations at SeaWorld
•Renaissance Orlando at SeaWorld
•Springhill Suites Orlando at SeaWorld
•Residence Inn Orlando at SeaWorld
What’s significant about being an “Official Hotel” of SeaWorld?
Guests who stay in an Official Hotel of SeaWorld receive exclusive benefits that add significant value to an Orlando vacation experience. Benefits include:
•Free transportation to SeaWorld, Aquatica, SeaWorld's Waterpark
TM, Discovery Cove, and Universal Orlando
•Free Quick Queue at SeaWorld (our front of the line program)
•Exclusive access to the SeaWorld Rescue Tour
•Early Entry into SeaWorld on select dates in peak seasons
•Discounts on select merchandise and culinary purchases at SeaWorld and Aquatica, SeaWorld's Waterpark
TM.
Benefits available at SeaWorld's Onsite Hotels...
How do I make reservations for Quick Queue?
•Guests can only reserve their complimentary QQ onsite, at one of our Official Hotels, from the Expedia Local Expert Guest Service desk. Admission is required and the usual ride restrictions apply. QQ is available in limited quantities each day are given out on a first‐come, first‐serve basis. Guests can pick up QQ for day‐of or next‐day visits only.
What’s the difference between Quick Queue and Quick Queue Unlimited?
•Quick Queue provides one time priority access to each of these popular attractions: Manta, Kraken, Journey to Atlantis, & Wild Arctic. (retail value starting at $19.99)
What are the height requirements for the attractions included in Quick Queue?
•Manta – minimum 54”
•Kraken – minimum 54”
•Journey to Atlantis – minimum 42” (42” – 48” with a supervising companion)
•Wild Arctic – minimum 42”
How do I reserve my ride to Universal Orlando?
•Advance reservations are required for Universal Transportation and can be made at the Expedia Local Expert Guest Service Desk at any of the Official Hotels of SeaWorld. They will provide you with a ticket for each passenger, which will be required to board the bus. The number of seats is limited and subject to availability.
What dates will the park open early?
•Early Entry to SeaWorld and Aquatica, SeaWorld's Waterpark
TM is available on select dates around the Easter Holiday, Summer Season (Memorial Day thru Labor Day), and during Christmas Holiday. 2013 Early Entry dates currently include the following:
o March 26, 30
o April 2, 6
o May 25
o June 1, 8, 11, 13, 15, 18, 20, 22, 25, 27, 29
o July 2, 4, 6, 9, 11, 13, 16, 18, 20, 23, 25, 27, 30
o August 1, 3, 6, 8, 10, 13, 15, 17 31
o December 24, 26, 28
•Specific dates of Early Entry are subject to change. Please check with the Expedia Local Expert Guest Service desk in your Official SeaWorld Hotel for most current info. Guests must show benefits card to gain early entry.
What is the SeaWorld Rescue Tour?
•The SeaWorld Rescue Tour is a look behind the scenes (~20 minute tour) at SeaWorld's rescue and rehabilitation facilities. Visitors will see areas established to care for sea turtles, manatees and other animals in need of help and learn about SeaWorld’s efforts in fulfilling this mission.
How do I reserve my SeaWorld Rescue Tour?
•Guests can book their tour only at the Expedia Local Expert Guest Service Desks at at our Official Hotels. The tour is only available to guests of these hotels, and is subject to availability.
When is the SeaWorld Rescue Tour available?
•The tour is available every Saturday morning year‐round, and on all Early Entry Dates. Reservations and park admission are required. Please see the Expedia Local Expert Guest Service Desk for times and availability.
Park Discounts available to Guests of all Partner hotels...
How much is the discount and where does it apply?
•Guests receive 10% off dining at SeaWorld and Aquatica, SeaWorld's Waterpark
TM
•Guests receive 10% off purchases of $50 or more at:
o The Waterfront at SeaWorld
o Kiwi Traders at Aquatica, SeaWorld's Waterpark
TM
Transportation to the Parks:
How often does the SeaWorld and Aquatica, SeaWorld's Waterpark
TM shuttle pick up at my hotel?
•Shuttles pick up at least once every hour and run continuously starting approximately one hour before SeaWorld opens and operates until approximately one hour after SeaWorld closes. Visit the hotel's Expedia Local Expert Guest Service desk at any of our Official Hotels for details and schedules.
When does the Universal Shuttle run?
•The Universal Shuttle picks up once daily (twice daily in peak seasons) at each of the Official Hotels of SeaWorld. Reservations are required. Tickets are round‐trip, and include designated pick up times at each location. Visit the Expedia Local Expert Guest Service desk at Official Hotels for details and schedules.
How do I get to Discovery Cove?
•Complimentary Shuttles operate daily from SeaWorld to Discovery Cove. If you are going to Discovery Cove, you can board the shuttle to SeaWorld, and then transfer to the Discovery Cove Shuttle. Taxi cabs are also available from any of the area hotels for a nominal fee.
The other SeaWorld Hotel Partners
Who are the other Hotel Partners?
•Blue Heron Beach Resort
•Coco Key Hotel and Water Resort
•Crowne Plaza Orlando Universal
•Embassy Suites Hotel Orlando Int’l Dr / Jamaican Ct.
•Floridays Resort Orlando
•Hilton Orlando
•Homewood Suites by Hilton
•La Quinta Inn & Suites
•Nickelodeon Suites Resort
•Hampton Inn Orlando Int’l Dr/Conv. Center
•The Peabody Orlando
•Residence Inn International Drive
•Rosen Shingle Creek
What benefits are available when staying at a SeaWorld partner hotel?*
•Hotel Guests receive 10% off on Dining at SeaWorld and Aquatica, SeaWorld's Waterpark
TM
•Hotel Guests receive 10% off purchases of $50 or more at:
o The Waterfront at SeaWorld
o Kiwi Traders at Aquatica, SeaWorld's Waterpark
TM
•$5 off Quick Queue. Quantities are limited. Park admission is required and not included.
•Early Entry to SeaWorld and Aquatica, SeaWorld's WaterparkTM on select dates in 2013:
o March 26, 30
o April 2, 6
o May 25
o June 1, 8, 11, 13, 15, 18, 20, 22, 25, 27, 29
o July 2, 4, 6, 9, 11, 13, 16, 18, 20, 23, 25, 27, 30
o August 1, 3, 6, 8, 10, 13, 15, 17 31
o December 24, 26, 28
*NOTE: Benefits and attractions are subject to change without notice. Benefits are not valid with any other offers, promotions or discounts. Other Restrictions apply. See guest service desk for details.
Package Offer Details: Eat Free All Day:
How do I get the Eat Free All Day deal?
•The Eat Free All Day Offer is a limited‐time special offer and is only available by booking a SeaWorld Orlando vacation package on SeaWorldGetaways.com
What does the Eat Free All Day offer include?
•The Eat Free All Day offer includes an All Day Dining Deal at the park for one day. This program allows guests to dine as often as they wish throughout the day at select dining locations throughout the park. Guests are permitted one entree, one beverage, and one desert each time through the line.
What is the retail value of the ADDD?
•The All Day Dining Deal retails for $32.99 per day.
Is there a "child rate" available for this package?
•No, pricing is based on the number of people in the party, 3 years old and up.
Can I book a package now and add the Eat Free All Day offer later?
•No. However; the All Day Dining Deal is available for sale at the park.
Where does the guest redeem the ADDD?
•When you book your package online, your print at home confirmation will include an All Day Dining Deal confirmation with each admission included.
Cancellation Policy for SeaWorld Orlando Vacation Packages:
•SeaWorld Parks & Entertainment has the right to impose cancellation fees if they cancel within the cancellation period.
-Any cancellations 72 hours or more prior to check-in will receive full refund.
-Any cancellations within 72 hours will receive no refund.
-Unused portion of packages will not be refunded.
Changes:
•We cannot honor requests for date changes with our partner properties. SeaWorld Parks & Entertainment will cancel and rebook a vacation package for a date change.
No purchaser should rely upon representations other than those included in this agreement. This agreement is for purchase of a vacation certificate and puts all assignees on notice of the consumer's right to cancel under section 599.933, Florida Statutes.