SeaWorld is committed to providing all guests with a safe and enjoyable experience. Please refer to our Disabled Access Guide to help plan your visit with us.
At SeaWorld, safety is the only consideration that takes precedence over fun! Thrill rides, by their very nature, create forces and speeds that may not be acceptable or tolerable to some guests and may cause injury to some riders with known or unknown preexisting conditions.
Many theme park rides incorporate safety systems designed by the manufacturer to accommodate people of average physical stature and body proportion. These systems may place restrictions on the ability of an individual to safely experience the ride. In general, you should ride only if you are in good health. Do not ride if you know or suspect you may be pregnant, have high blood pressure, heart, neck or back problems, motion sickness, recent surgery, or any other medical condition that may be affected by the features of the ride. You should not ride if you have any impairment or condition that would prevent the intended use of seating and safety restraints as provided or an inability to follow any safety requirement.
In order to ride, guests must be able to maintain the proper riding position throughout the ride and brace themselves upright in their seat and their back against the seatback. Guests must be able to use the restraint device properly and be able to hold on tight and keep their hands, arms, legs and feet down and inside the ride at all times. Guests must be able to demonstrate a willingness and ability to comply with verbal and written rider requirements. The rider requirements and health restrictions are listed at the entrance of each ride.
Guests with casts or braces that may present a hazard to the guest or others will be restricted from riding certain rides. Please consult with our Information Center staff for more information or if in doubt about your ability to safely experience a ride.
SeaWorld San Diego team members can offer assistance steadying a guest transferring to or from a wheelchair. They may not lift or assist in lifting anyone using a wheelchair. All guests must be able to board a ride themselves or with help from a member of their party. The maturity level of any rider must be considered prior to riding.
For safety reasons, picture-taking is not permitted on any ride except Bayside Skyride and Skytower. Due to the nature and dynamics of all rides and the potential for injury, unsecured cameras or video cameras of any size are not permitted on the rides. To store such equipment, either return them to your vehicle or use the lockers at the ride entrance.
The following conditions must be met for hands free cameras/camera harnesses to be permitted:
- Must be secured by a 3 point or more harness, over the riders shoulders and around the torso, that is snapped or buckled closed and cannot be detached by bumping.
- The camera must be inside a case that snaps closed tightly and is securely attached to the harness with a screw type pen or similar device. A Park Operations Supervisor must approve of the device before it is used.
Casts, Braces and Walking Boots
Guests with a full arm cast, full leg cast or braced arm cast may be restricted from riding certain rides and should refer to the Ride Information section of the Disabled Access Guide for more information.
Riders of Size
In order to ride, all seatbelts, lap bars, and shoulder harnesses must be positioned and fastened properly. Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. Larger guests may experience difficulty on Journey to Atlantis, Oscar's Rocking Eel, Manta, Riptide Rescue and Wild Arctic. An extender belt is available at Wild Arctic. A test seat is located at the entrance of Manta for larger guests to determine their ability to ride.
Height requirements are posted at each attraction. Your child may be measured at the height check station located at the Information Center. All guests, including those using wheel chairs, must meet the height requirement.
Loose Article Policy
Loose articles are not permitted in the ride queue lines or on Journey To Atlantis, Shipwreck Rapids, Manta, Abby's Sea Star Spin, Elmo's Flying Fish, Oscar's Rocking Eel and Riptide Rescue. This includes, but is not limited to: cellular phones, hats, cameras, pagers, purses, wallets, keys, backpacks, umbrellas, etc. Items must be safely secured in a sealed pocket, a waist pack, left in a locker or with a non-rider. SeaWorld is not responsible for lost or damaged articles.
Due to the dynamics and certain characteristics of the rides, oxygen tanks are not permitted on any ride except Bayside Skyride and Skytower. Oxygen tanks are permitted in theaters, exhibits and other enclosed facilities.
Prosthetic Devices and Amputations
Guests with any type of hand or arm prosthesis should ensure it is properly secured and should refer to the Information Center to determine their specific ability before riding.
Prosthetic legs are not permitted on Manta. Guests with an amputation above the ankle may not ride Manta. Guests with an amputation below the ankle may ride Manta, provided the guest has two functioning hands.
Prosthetic legs are not permitted on Manta. Guests with an amputation above the knee will not be permitted to ride Manta.
Ride escorts may be required due to mechanical problems, weather conditions or power interruption. If a ride escort is required, guests may need to negotiate stairs from the highest point of the ride and walk down steeply inclined catwalks or steps. Guests requiring assistance may be escorted last in order to expedite the ride escort process. Please inquire about specific procedures prior to boarding a particular attraction.
Assistance animals are welcome at SeaWorld. Assistance animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. All assistance animals must remain on a leash or in a harness at all times. Where permitted, guests with assistance animals should follow the same attraction entrance procedures as described for guests using wheelchairs.
Although assistance animals are discouraged from riding any ride, your assistance animal will be permitted on:
- Oscar's Rocking Eel
- Bayside Skyride
- Wild Arctic
Please review additional ride information in this guide to determine if you feel the ride experience is appropriate for your animal.
We suggest that while experiencing a ride, the animal should be left with a responsible non-rider. The non-rider attending the animal may then board the ride without waiting in line once the first guest assumes responsibility of the animal.
SeaWorld team members are not permitted to care for assistance animals.
Assistance animals are the responsibility of the owner and cannot be left unattended. Guests are responsible for the clean-up of assistance animal waste and for controlling their service animal's behavior. If, at any time, your service animal's behavior becomes a threat to the safety and well-being of other park guests or animals, you will be asked to board the animal at our kennel or leave the premises. For your convenience, an Assistance Animal "Relief Area" is located near Bayside Skyride.
SeaWorld’s pet facility is available one hour prior to park opening and closes when the park closes. This facility operates on a first come, first serve basis, as we do not accept reservations. The fee is $10.00 per kennel. The kennels are 4 ft. by 8 ft and are outside under some coverage. Each kennel can fit two small to medium sized dogs. For larger dogs, we recommend separate kennels. The owner is responsible for providing bowls and food for their pet. Water is available onsite. We recommend that the guest returns to visit their pet throughout the day if they are planning on spending a long day in the park. SeaWorld is not responsible for your pet.
Once you enter through the parking toll area, please ask the attendant to direct you to the Pet Facility.
Our first aid station is located at the Exit Plaza next to Adventure Photo and near the entrance to Shipwreck Rapids. Registered nurses and emergency medical technicians staff these stations. SeaWorld Team Members throughout the park are more than happy to contact the first-aid staff or direct you to the First Aid Station, if necessary.
All gift shops are wheelchair accessible. Please ask a team member for assistance. 'Package pickup,' available at all gift shops, provides guests the opportunity to shop throughout SeaWorld and have their purchases sent to Package Pickup at Stroller Rental for retrieval later in the day.
Guest Information and Reservations
Guest Information and Reservations is situated just past the turnstiles on the right hand-side. Guests with disabilities are welcome to stop by for any assistance they require.
Hearing Impaired Guests
A Text Telephone Device (TTD) is located at Guest Information, located just inside the main entrance.
Assistive Listening Devices
Assistive listening devices are available at the Information Center at the front of the park. Assistive listening devices can be utilized at all show stadiums as well as the Mission Bay Theater and Wild Arctic.
Parking is provided directly in front of the main entrance for guests with a valid parking permit. Most spaces for guests with disabilities are accessible to vans.
While dining at our restaurants, please be aware that most venues offer cafeteria-style service. Guest needing special assistance can request that a team member deliver a meal to their table.
Most restrooms are wheelchair accessible. Assisted restrooms are located on the west side of Dolphin Stadium, south side of Pet's Rule Stadium and near Wild Arctic.
SeaWorld Parks & Entertainment is committed to providing guests a safe and enjoyable experience. Due to different pathway configurations and terrain, as well as large crowds that include small children and strollers, we regret that we cannot permit the use of two-wheeled, self-balancing electric vehicles such as Segways. We are pleased to offer other forms of personal transportation, including electric convenience vehicles and standard wheelchairs. We encourage you to contact the Information Center with any questions you may have.
Wheelchairs, both manual and electric, may be rented for a nominal fee at the Stroller building, located just inside SeaWorld's main entrance. A limited number of electric wheelchairs are available on a first-come, first-serve basis.
A moving sidewalk is in place to take guests along the window to view the penguins. We recommend that guests using wheelchairs and those with assistance animals experience the exhibit from the viewing area above the walkway. If you choose to use the moving sidewalk, please note that it can only accommodate wheelchairs up to 24" wide.
A moving walkway is the only way to exit Shark Encounter. If you choose to use the walkway, please use caution with your assistance animal. Guests using wheelchairs must be assisted by someone capable of pushing the wheelchair on and off the walkway. We recommend that guests using wheelchairs or assistance animals refrain from using the moving walkway and exit the exhibit by walking back towards the entrance. If you need assistance while experiencing this exhibit, please ask the attendant located at the exhibit entrance.
All theater entrances are accessible by ramp. Guests with disabilities will load during the times designated for all guests. Please see a team member if you have any questions or need assistance.
Blue Horizons (Dolphin) Stadium
Guests using wheelchairs may enter via the rear of the stadium and/or from the east and west gates. The disabled seating section is reserved for mobility-impaired guests and one companion. Additional seating for other family members is located adjacent to the disabled section.
Guests using wheelchairs may use any side entrance at the stadium. The disabled section is reserved for mobility-impaired guests and one companion. Additional seating for other family members is located adjacent to the disabled section.
Sea Lion & Otter Stadium
Guests using wheelchairs may enter via the rear of the stadium and/or from the east and west gates. The disabled section is reserved for mobility-impaired guests and one companion. Additional seating for other family members is located adjacent to the disabled section.
Guests using wheelchairs may use either entrance at the stadium. The disabled section is reserved for mobility-impaired guests and one companion. Additional seating for other family members is located adjacent to the disabled section.
Guests using wheelchairs will enter through the main entrance. The disabled section is reserved for mobility-impaired guests and one companion. Additional seating for other family members is located adjacent to the disabled section.
ASL Saturday - On the first Saturday of each month, SeaWorld offers American Sign Language interpretation of select shows and exhibit narrations. Upon entering the park, guests should visit the Information Center, located just inside and to the right of the Main Entrance, to receive a schedule of all interpreted shows and narrations.
Interpretation for additional programs - SeaWorld can provide ASL interpreters for Guided Tours, Dine With Shamu, and the Dolphin Interaction program. We request two weeks notice in order to prepare for your visit. For more information or to request an interpreter, call
(619) 225-3273 or email email@example.com.
SeaWorld offers the following additional services:
- Immediate access to Security staff by contacting any SeaWorld Team member.
- On-site medical staff for any medical needs.
- Strollers for young children.