Busch Gardens® Tampa Bay is committed to providing all guests with a safe and enjoyable experience. Below you will find an overview of services and facilities available for guests with disabilities who are visiting Busch Gardens.
Please refer to our Accessibility Guide for information pertaining to rides, shows and exhibits.
For your convenience, you may also download and complete the Ride Accessibility Questionnaire before your arrival. Please bring your completed questionnaire to the Adventure Outpost, which is situated just past the turnstiles on the left-hand side, and they will provide a list of rides and attractions personalized just for you.
Hearing Impaired Guests
Assistive Listening Devices
Assistive Listening Devices are available at all theaters.
Sign Language Interpretation
American Sign Language interpretation can be provided with a minimum of two weeks’ notice. Please call (813) 987-5885 or email BGA.GuestInformation@seaworld.com for reservations. Every effort will be made to provide interpreting services with less than two weeks’ notice, depending on the availability of the interpreter. Guests requesting this free service will be contacted prior to the visit.
Written show scripts are available for all shows. Scripts can be obtained at Guest Relations at the front of the park.
Visually Impaired Guests
We are happy to provide assistance for our visually impaired guests with a minimum of two weeks’ notice. Every effort will be made to provide assistance with less than two weeks’ notice, depending on availability, but as much notice as possible is appreciated. Call (813) 987-5885 or email BGA.GuestInformation@seaworld.com for reservations. Guests requesting assistance will be contacted prior to their visit. When possible and based on Team Member availability, a guide may be provided for some period of time during your visit.
Visually impaired guests must have someone (a companion or team member) read the ride restrictions to them prior to boarding.
Parking for Guests with Disabilities
Accessible parking is provided directly in front of the main entrance for guests with a valid parking permit. All spaces for guests with disabilities are accessible to vans.
Most restrooms are accessible. Assisted restrooms are located in Egypt, Stanleyville, Congo and Nairobi.
Busch Garden’s First Aid station is located near the entrance to the Scorpion. The office is staffed by Registered Nurses and Emergency Medical Technicians. Team members throughout the park will be happy to call for assistance upon request.
Service Animals are welcome at Busch Gardens. Service Animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. Service animals must remain on a leash or in a harness at all times, unless such leash or harness interferes with the service the animal is providing, or the handler is unable to use a leash or harness due to his/her disability. The animal also must be housebroken.
Service animals are the responsibility of the owner and cannot be left unattended. Guests are responsible for the clean-up and for controlling their service animal’s behavior. If, at anytime, your service animal’s behavior becomes a threat to the safety and well-being of other park guests or animals, you will be asked to board the animal at our kennel or leave the premises.
While service animals are discouraged from riding any ride, you may refer to our Accessibility Guide for important information pertaining to you service animal’s ability to ride certain rides.
Wheelchairs, both manual and electric, may be rented online or at Stroller Rental, located just inside the main entrance. A limited number of electric wheelchairs are available on a first-come, first-serve basis.
SeaWorld Parks & Entertainment is committed to providing guests a safe and enjoyable experience. Due to different pathway configurations and terrain, as well as large crowds that include small children and strollers, we regret that we cannot permit the use of two-wheeled, self-balancing electric vehicles, such as Segways. We are pleased to offer other forms of personal transportation, including electric convenience vehicles and standard wheelchairs.
While dining at our restaurants, please be aware that most venues offer cafeteria-style service. For guests with special dietary needs, we offer a variety of allergy friendly options throughout the park. You may stop by Guest Relations, or any of our meal facilities, to receive an Allergen Card
with more detail on our Allergy-Friendly program and culinary options
for those with allergies.
For questions before your visit, please contact us at BGA.GuestInformation@seaworld.com. We also suggest you visit meal facilities during non-peak hours or ahead of meal time so that you can be efficiently assisted and served.
For any of our guests that cannot wait in long lines, are unable to access the cafeteria lines or have special dietary needs, please go straight to the cashier (or restaurant host) upon arrival and ask to speak with a supervisor for assistance.
All gift shops are wheelchair accessible. Please ask any team member for assistance. Package Pickup is available at all gift shops. Package Pickup provides guests the opportunity to shop throughout Busch Gardens and have their purchases sent to the front of the park for retrieval later in the day.
Casts, Braces, Amputations & Prosthetic
Guests should refer to the Accessibility Guide for ride requirements.