Busch Gardens & Water Country USA Ticket FAQ

Busch Gardens Ticket FAQ

We now offer variable ticket prices for Single-Day Tickets that allow you to choose the date and price that best suit your needs. Tickets purchased online in advance are discounted from the general admission price at the park.

Here’s how to buy: Visit our Busch Gardens® tickets page and look for Buy Tickets or visit our Water Country USA® tickets page. Click on the date area to see the calendar of available dates and prices. Select the date and quantity of tickets then add your tickets to your cart and complete your purchase.

Use the buttons below to navigate each category to help answer any questions you may have.


Busch Gardens Tickets: General Questions   Busch Gardens Tickets: Purchasing Tickets   Busch Gardens Tickets: Discounts   Busch Gardens Tickets: Upgrades   Busch Gardens Tickets: Park Closures  


General Questions


How does online ticketing work?
We are giving guests more opportunities to save on admission by allowing them to choose the dates and prices that best fit their needs. Tickets purchased online in advance are discounted from the general admission price at the park. Busch Gardens Single-Day Tickets purchased at the park are $90 for adult tickets (ages 10+) and $80 for children (ages 3-9). Water Country USA Single-Day Tickets purchased at the park are $60 for adult tickets (ages 10+) and $53 for children (ages 3-9). 2-Park Flex Tickets (ages 3+) will always be $100 online and at the park.



Will there be variable prices on other admission products?
No, only Single-Day Tickets will have variable prices on our website.



Is it possible the price will go down after I buy my tickets?
No, the online price for Single-Day Ticket will not be less than the current price.



Why do the tickets have to be designated for a certain date? Why can’t I buy a ticket that’s good any day I am able to come?
You only have to commit to a date if you are looking for a discounted ticket.

Busch Gardens
You may purchase a Busch Gardens Summer Fun Card that allows you to visit multiple times through Sept. 4, 2017, for $60.

Water Country USA
You may purchase a Water Country USA Fun Card that allows you to visit multiple times through Sept. 10, 2017, for $60.



What if I don’t know when I want to visit?
Planning ahead will most likely save you money. If you cannot commit to a date, it might make sense to purchase a Fun Card, which allows you to visit as many times as you would like. A Busch Gardens Summer Fun Card is valid through Sept. 4, 2017 and a Water Country USA Fun Card is valid through Sept. 10, 2017.



Are the Single-Day Tickets and 2-Park Flex Tickets refundable?
No, Single-Day Tickets and 2-Park Flex Tickets are non-refundable.



How long are 2-Park Flex Tickets valid?
2-Park Flex Tickets are valid for seven consecutive days from date of first use. Please note that the seven-day window starts from the first day you actually visit the park.



Is the 2-Park Flex Ticket always going to be a better deal than buying individual tickets to Busch Gardens and Water Country USA?
Yes, even with discounted online tickets, the 2-Park Flex Ticket is never more than the lowest-priced one-day tickets to both parks, plus you get unlimited visits to both parks during your vacation, up to seven days.



Haven’t you always promoted the Fun Card as the price of a one-day ticket? How come it is different than the price of the tickets you are selling online?
The Fun Card remains the best value for visiting the park multiple times. For Busch Gardens, the Summer Fun Card is the same price as our lowest online ticket and is valid for unlimited visits through Sept. 4. The Water Country USA Fun Card is the same price as general admission and provides unlimited visits through Sept. 10.



Is it fair to assume that the highest-priced days will also be your most-crowded days?
Not necessarily, although in general weekends and holidays tend to be busier than weekdays. It’s worth noting, though, that Busch Gardens and Water Country USA rarely reach capacity during the summer.

 

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Purchasing Tickets


Will I only be able to purchase discounted Single-Day Tickets online?
Yes, the best option is to purchase your tickets in advance. The price of a Busch Gardens Single-Day Ticket will always be $90 at the park, and a Water Country USA Single-Day Ticket will always be $60 at the park.



Is there a limit to the number of tickets that can be purchased?
There is a limit of 10 tickets per transaction. For larger quantities, contact our Group Sales Specialists at (757) 253-3404 for specially priced group ticket packages.



The date I want to visit is sold out on your website. Can I still get tickets somewhere?
You have a few options. You may purchase a Fun Card, which provides unlimited admission for a specified season (see product details for specific dates) or a 2-Park Flex Ticket, which is good for seven days from the first use. You may also be able to find tickets good for any day through various partners that sell Single-Day Tickets.



What happens if I’m not able to visit the park for the date that I purchased?
If you are sure that you are not able to visit the park on the date that the ticket was purchased for prior to that date, contact our Customer Service Center at (757) 229-4386. Although tickets are non-refundable, the order will be cancelled and you will be able to repurchase for another date. Please note that the price of the new date may be higher than the date of your original purchase.

If you were not able to visit and it is past the date of your intended visit, please visit any ticket window at the park for which you purchased the ticket. You will be able to upgrade to a Fun Card which allows you to visit multiple times.
  Busch Gardens Summer Fun Card is valid through Sept. 4, 2017
  Water Country USA Fun Card is valid through Sept. 10, 2017

 

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Discounts


Will you offer promotional discounts with partners?
Yes, Busch Gardens partners with various retail chains that offer discounts off full-price general admission tickets. Discounted tickets also are available to qualifying participants through many military bases, credit unions and major employers. However, keep in mind that these offers cannot be used for discounted Single-Day Tickets online or combined with other offers. We encourage you to check out all your options and choose the date and price that best fits your needs.

 

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Upgrades



Is it possible to upgrade a Single-Day Ticket or 2-Park Flex Ticket to a Fun Card or Annual Pass?
You may upgrade tickets to a Fun Card or Annual Pass on your day of visit. Please go to any ticket window and a team member will be happy to assist you.

 

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Park Closures


What happens if the park is closed due to weather or other reasons on the day my ticket is valid?
In the unlikely event the park does not open on a scheduled day, tickets dated for that day will be extended for a specified period to allow guests the opportunity to visit. If this occurs, call our Customer Service Center at (757) 229-4386 or visit the park within seven days to exchange your ticket.



What happens if the park opens, but closes early, on the day my ticket is valid?
In rare instances, we must sometimes close the park earlier than scheduled due to inclement weather. If the park closes early on the day your ticket is valid, you should stop by Guest Services or call our Customer Service Center at (757) 229-4386. You may be able to change your ticket for another day, subject to availability.



What happens if the park reaches capacity and is closed when I arrive on the day my ticket is valid?
This would be very unlikely. However, if the park approaches capacity on the day your ticket is valid, you will still have access to the Park. You will just show your dated ticket to the team member at the toll plaza to be directed to the parking lots. Guests who do not have a dated ticket will be invited to return at a later time.

 

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