Single-Day Ticket Pricing Questions

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Christmas shines brightest at Busch Gardens ® Williamsburg, Virginia. The world's most beautiful theme park is aglow with over eight million lights, making it the largest Christmas light display in North America.

Here’s how to buy: Visit our Christmas Town tickets page and look for Single-Day Tickets. Click on the date area to see the calendar of available dates and prices. Select the date and quantity of tickets that best fits your needs; then add your tickets to your cart and complete your purchase.

Use the buttons below to navigate each category to help answer any questions you may have.



Christmas Town™ Single-Day Ticket Pricing: General Questions   Christmas Town™ Single-Day Ticket Pricing: Purchasing Tickets   Christmas Town™ Single-Day Ticket Pricing: Discounts   Christmas Town™ Single-Day Ticket Pricing: Upgrades   Christmas Town™ Single-Day Ticket Pricing: Park Closures  


General Questions

 

How is the cost of admission WORK for Christmas Town?
We want to give our guests more opportunities to save on Christmas Town admission by allowing them to choose the dates and prices that best fit their needs. And the earlier you buy, the greater the chance of getting the best value. Single-Day Tickets sold at the park on the day of visit are always $49. But every day of the event can be bought at a savings if you buy in advance on our website.


Will there be daily price changes on other admission products?
No, the Christmas Town Single-Day Ticket is the only ticket that will have variable prices on our website.


What is the range of prices for Single-Day Tickets?
Christmas Town Single-Day Tickets sold online will start as low as $15 when tickets go on sale November 2, 2017. Prices for a given day may increase as the available tickets for that day begin to sell out, up to a maximum price of $45 online. The earlier you buy, the greater the chance of getting the best value. Single-Day Tickets sold at the park on the day of visit are always $49.


Is it possible the price will go down after I buy my tickets?
No, prices will only increase, up to the maximum price of $45 online and General Admission price will always be $49 at the park.


Why do the tickets have to be designated for a certain date?
Why can’t I buy a ticket that’s good any day I am able to come?

You only have to commit to a date if you are looking for a discounted ticket. Full-priced tickets are available at the park on the day you visit, or you may purchase a Fun Card for the same price and visit as many times as you wish during Christmas Town. The discount on advance-purchase tickets will vary, depending on the day you select and how far in advance you buy. We are able to offer greater savings on days that have more availability, and will adjust the price accordingly as the supply of tickets for that day is sold.


What if I don’t know when I want to visit?
Planning ahead will most likely save you money. If you cannot commit to a date, it might make sense to purchase a Fun Card, which allows you to visit as many times as you would like during the course of the event. The Christmas Town Fun Card is $49 – the same price as a Single-Day Ticket purchased at the park. Guests who have an active Busch Gardens membership also have the option to buy a ticket for $24.50 that is valid any one day of the event. These tickets must be purchased through the Members-only website.


Are the Single-Day Tickets refundable?
No, Christmas Town Single-Day Tickets are non-refundable.

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Purchasing Tickets

Will I only be able to purchase discounted Single-Day Tickets online?
Yes, the best option is to purchase your Single-Day Tickets in advance for best pricing. The price of a Christmas Town Single-Day Ticket will always cost $49 when purchased on day of visit at the park.


Is there a limit to the number of Single-Day Tickets that can be purchased?
There is a limit of 10 tickets per transaction. For larger quantities, you may be able to get a discounted group rate by contacting our Group Sales specialists at (757) 253-3404. (Note: Group rates are not the same as the daily price online for quantities of 10 or less.)


The date I want to visit is sold out on your website. Can I still get tickets somewhere?
You have a few options. You may purchase a Christmas Town Fun Card online and visit any day and every day of the event. You may also be able to find tickets good for any day through various partners that sell Christmas Town tickets. Finally, there will be a limited supply of full-price tickets available for purchase at the park on the day of visit.


What happens if I’m not able to visit park for the date that I purchased?
If you are not able to visit the park on the date that the ticket was purchased for, contact our customer service center at (757) 229-4386. Although Christmas Town tickets are non-refundable, you may be able to change your ticket to another day, subject to availability. You may be charged an upgrade fee.

 

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Discounts

Will there be a limited-time sale for discounted tickets this year?
Yes, we will have a discounted Christmas Town Single-Day Ticket ONLINE-ONLY offer from
November 2-6, 2017 with prices as low as $15. After the limited-time sale ends, prices will be available starting as low as $25 and will continue to increase each day up to a maximum of $45 online.


Will you offer promotional discounts with partners?
Yes, check your local Dunkin’ Donuts shop for discounts off full-price general admission tickets during the months of November and December. Discounted tickets also are available to qualifying participants through many military bases, credit unions and major employers. However, keep in mind that these offers cannot be used for discounted Single-Day Tickets online or combined with other offers. We encourage you to check out all your options and choose the date and price that best fit your needs.


Will guests be able to purchase discounted Single-Day Tickets for a future date of visit at the park?
No, discounted Christmas Town Single-Day Tickets will only be sold online. The price at the park will always be $49.

 

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Upgrades

Is it possible to upgrade my ticket to a Christmas Town Fun Card?
You may upgrade your Single-Day Ticket to a Christmas Town Fun Card on your day of visit. Please go to any ticket window and a team member will be happy to assist you.


Is it possible to upgrade my ticket to a Christmas Town Pass?
Christmas Town Passes are only available to active Pass Members. Active Pass Members will be able to upgrade to a Christmas Town Pass by visiting any ticket window.

 

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Park Closures

What happens if the park is closed due to weather or other reasons on the day my ticket is valid?
In the unlikely event the park does not open on a scheduled day, dated tickets for that day will automatically be extended for a visit within six calendar days to allow guests the opportunity to visit.


What happens if the park opens, but closes early, on the day my ticket is valid?
In rare instances, we sometimes must close the park earlier than scheduled due to inclement weather. If the park closes early on the day your ticket is valid, you should stop by Guest Services. A new dated ticket will be issued that will be valid for a return visit within six calendar days.


What happens if the park reaches capacity and is closed when I arrive on the day my ticket is valid?
Christmas Town is bigger than ever, with more attractions and expanded event hours to enjoy them. In addition, limiting the number of Single-Day Tickets sold for each day will help manage attendance levels. If the park approaches capacity on the day your ticket is valid, you will still have access to the park. You will just show your dated ticket to the team member at the toll plaza to be directed to the parking lots. Guests who do not have a dated ticket will be invited to return at a later time.

 

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