Event Planning Tools
Group Event FAQ
Yes, groups of 15 people or more qualify for discounted group rates. Tickets may be purchased online or by calling our Sales Center at (757) 253-3404. Catered picnic options are also available for groups of 40 or more.
- A minimum of 3 weeks advanced notice is required when making group ticket reservations by calling (757) 253-3404.
- If you are purchasing online group tickets, you can purchase up to 3 days prior to your visit.
A catered event is an All-You-Care-To-Eat buffet in our Black Forest picnic grove for groups of 40 or more guests. All catered events require a 30 day advance reservation, signed contract and must be PAID IN FULL 15 days prior to the event.
If you made a group reservation by phone you have the following options to receive your tickets:
1) Pay upon arrival and pick-up your tickets at the Group Sales window
2) Pay in advance and pick-up your tickets at the Group Sales window
3) If your group order consists of 25 or more tickets and is PAID IN FULL 21 days prior to your date of visit, we can print and mail the tickets to the Group Coordinator.
If you purchased your group tickets online, you will receive an email confirmation to explain how you can print your group’s e-Tickets or e-Vouchers prior to your date of visit.
Unused tickets purchased over the phone can be mailed in and considered for refund. Please mail your unused group tickets via a signature required delivery service to the following address:
Busch Gardens Williamsburg Finance Department
One Busch Gardens Boulevard
Williamsburg, Virginia 23185
If you purchased your tickets online, you will need to call (757) 253-3404 to discuss your order and determine what options are available regarding your refund request.
You can email us or call (757) 253-3404.
Yes, we offer dining certificates for groups of 15 or more and catered events for groups of 40 or more.
If you are purchasing online, you will be able to purchase our group dining certificate package.
If you are looking for a catered event, please call (757) 253-3404 for additional information. We require a minimum of 30 day advance reservation for all catered events.
All catered events require a 30 day advance reservation, signed contract and must be PAID IN FULL 15 days prior to the event. Please call (757) 253-3404 to book your reservation.
Please call (757) 253-3404 to book your reservation.
*All catered events require a 30 day advance reservation, signed contract and must be PAID IN FULL 15 days prior to the event.
Educational experiences include: Physics and Sound Sharp Performance Program. Please call (757) 253-3404 to make your reservation.
A minimum of 3 weeks advanced notice is required when making group reservations.
No, bus parking is complimentary with paid group admission.
Bus driver’s receive *complimentary admission with the purchase of group tickets during our regular operating season. The bus driver would need to take their CDL license and parking pass to Guest Relations to receive their complimentary admission ticket.
*We do not offer complimentary admission during Christmas Town.
Yes, we offer all our guests a variety of educational worksheets, brochures and other collateral items to help promote your group's trip to Busch Gardens Williamsburg. For access to all of these items, please go to our Planning Toolkit page or contact Group Sales at
You can download forms and waivers you'll need to start planning your trip from our Planning Toolkit page.